Analysis of Facilities and Infrastructure to Support the Merak-Bakauheni Crossing at PT. Dharma Lautan Utama Merak Branch

Abstract

Merak Port is a crossing port on Merak Island, Cilegon City, Banten that connects the islands of Java and Sumatra separated by (Sunda Strait / Mount Krakatau). Every day, hundreds of ferry trips serve the flow of passengers and vehicles to and from Sumatra Island through the Port of Bakauheni Lampung. One of the companies providing crossing services is PT. Dharma Lautan Utama Peacock branch. In carrying out the service process, of course, the company needs a comfortable, safe and reliable ship transportation fleet to support all activities that occur at the port. To support port activities such as passenger departure, passenger boarding and descending, loading and berth, adequate port facilities and infrastructure are needed to facilitate all activities that take place at the port. In addition, policies related to management of regulations in the field such as: port separation for types of cars, buses, motorcycles, and freight transportation, as well as purchasing tickets online at least one day before departure, are carried out to maintain port capacity and vehicle volume or volume to capacity (V/C Ratio) can also affect crossing activities. This research uses qualitative descriptive methods with an approach through interviews and observations conducted by asking structured questions to resource persons working at PT. Dharma Lautan Utama Peacock branch. The result of this study is to analyze the facilities and infrastructure owned by the port of Merak and find out how the PT. Dharma Lautan Utama Merak branch is supporting Merak-Bakauheni crossing activities.