ANALYSIS OF THE INFLUENCE OF WORK MOTIVATION, WORKLOAD AND COMPETENCY ON EMPLOYEE EMPOWERMENT IN IMPROVING THE PERFORMANCE OF THE STATE CIVIL APPARATUS IN THE DEPARTMENT OF DEVELOPMENT AND SPATIAL PLANNING OF WEST JAVA PROVINCE

Abstract

This research aims to find out, analyze and examine work motivation, workload, competence and determine its influence on employee empowerment and its implications for the performance of the State Civil Apparatus at the West Java Province Department of Highways and Spatial Planning.

The research method used is descriptive and verification analysis. Data collection used was interviews using questionnaires accompanied by observation techniques and literature. Sampling used proportional cluster random sampling . Data collection in the field was carried out in 2020 . The data analysis technique uses the Structure Equation Model ( SEM ).

This research aims to find out, analyze and examine work motivation, workload, competence and determine its influence on employee empowerment and its implications for the performance of the State Civil Apparatus at the West Java Province Department of Highways and Spatial Planning.

The research method used is descriptive and verification analysis. Data collection used was interviews using questionnaires accompanied by observation techniques and literature. Sampling used proportional cluster random sampling. Data collection in the field was carried out in 2020. The data analysis technique uses the Structure Equation Model ( SEM ).

The research results show that in general work motivation, workload, competence, employee empowerment and the performance of the State Civil Service are in poor criteria. There is an influence of work motivation, workload and competence on employee empowerment, both simultaneously and partially, and employee empowerment has an influence on the performance of the State Civil Apparatus at the West Java Province Highways and Spatial Planning Service.