THE EFFECT OF ELECTRONIC MEDICAL RECORDS (EMR) ON TIME EFFICIENCY: LITERATURE REVIEW

Abstract

The integration of electronic medical records (EMR) has some crucial role to be implemented in health care service because it can reduce the workload of doctors and other healthcare professionals. Electronic medical records have patient information that can be accessed easily, which ultimately helps doctors and other healthcare professionals improve patient safety such as clinical decision-making (diagnoses, allergies, previous medical history, and drug duplication). By using EMR, data can be easily summarized in a system, no need to worry about scattered paper. In hospitals has become a crucial approach for improving the effectiveness of healthcare services, especially in minimizing outpatient wait times. This research uses the literature review method that examines the impact of EMR implementation on wait times for outpatients by utilizing databases to find relevant publications for this research. Articles were chosen based on criteria for inclusion and exclusion. The inclusion criteria were articles published in the last 5 years of national and international research articles in English, relating to the title of the effect of EMR on time efficiency: Literature Review. Hypothesis testing indicaed that electronic medical record performance and service time have a simultaneous and partial impact on patient satisfaction. Satisfaction will be achieved when the customer or patient experiences a swift, seamless, and unobstructed EMR system along with ideal service duration and quick, accurate service time.