Minimizing Cyberloafing: Improving The Work Performance of University Educational Personnel in West Java

Abstract

This research evaluates the psychological and behavioral determinants of organizational productivity by examining the interplay between cyberloafing, self-control, and occupational stress. Within the context of higher education administration in West Java, we define cyberloafing as the unauthorized personal use of digital resources during professional hours, a phenomenon that increasingly threatens institutional efficiency. Our conceptual framework posits that administrative performance depends not only on the absence of digital distractions but also on the strength of an individual's self-regulatory mechanisms and their capacity to manage professional pressures. We adopted a quantitative survey-based methodology to test these relationships among 402 administrative personnel across several private universities. To analyze the complex structural dependencies between these variables, we utilized Structural Equation Modeling (SEM) through Amos v.22. The empirical results demonstrate that cyberloafing significantly impairs task performance, validating concerns regarding digital counter-productivity. These findings suggest that internal psychological resources can buffer the negative effects of the digital work environment. Consequently, this study offers actionable insights for human resource departments within the higher education sector.