Health Entrepreneurs' Perceptions Of Digital Innovation In Healthcare Service Development In Indonesia

Abstract

The development of digital technology has had a significant impact on improving the quality of healthcare services in Indonesia. This study aims to analyze the perceptions of healthcare entrepreneurs regarding the role of digital innovation in healthcare development. The method used was a literature review with a qualitative approach, through analysis of various sources related to digital healthcare innovation. The results show that digital innovation can improve service accessibility, operational effectiveness, and the quality of healthcare services, for example through the implementation of telemedicine, electronic medical records, and mobile-based healthcare applications. However, its implementation still faces several obstacles, including limited infrastructure in remote areas, low digital literacy among the public, limited healthcare workers skilled in using technology, and data security risks. On the other hand, healthcare digitalization also opens up significant opportunities for equitable healthcare services, public education, and the development of technology-based healthcare businesses. Therefore, healthcare entrepreneurs play a strategic role in encouraging the implementation of digital innovation and acting as a driving force for the creation of more effective, inclusive, and high-quality healthcare services in Indonesia.