THE ROLE OF EMOTIONAL INTELLIGENCE LEADERSHIP IN ALIGNING GENERATIONAL DIFFERENCES

Abstract

This study aims to analyze the role of emotional intelligence-based leadership in harmonizing generational differences in the workplace. The method used is a qualitative approach with descriptive research, through a literature study covering books and scientific journals. Data analysis was conducted using an interactive model that included data reduction, data presentation, and conclusion drawing to obtain an in-depth understanding of the contribution of emotional intelligence in cross-generational leadership. The results showed that emotional intelligence-based leadership had a significant effect on creating intergenerational harmony in the workplace. Leaders who are able to recognize, understand, and manage emotions have been proven to reduce the potential for conflict, increase employee engagement, and strengthen team cohesion. Emotional intelligence applied through the aspects of self-awareness, emotion regulation, empathy, social skills, and motivation is able to bridge differences in communication styles, values, and work orientations between the Baby Boomer, X, Y (millennial), and Z generations. A work environment managed with emotional health turns differences into a collective strength that drives productive collaboration, innovation, and organizational sustainability. Implementing this type of leadership confirms that generational diversity can be optimized into an organizational competitive advantage.