Training Needs Analysis for Educational Personnel in Higher Education
Keywords:
Educational administration, Training needs analysis, Educational personnel, Higher education, Human resource developmentAbstract
Educational personnel play a strategic role in supporting academic processes and institutional governance in higher education. However, professional development programs for educational personnel are often implemented without being based on a systematic assessment of competency needs. Numerous studies indicate that training programs not preceded by needs analysis tend to result in limited impact and low transfer of training outcomes to job performance. This study aims to describe the implementation of Training Needs Analysis (TNA) as a foundation for educational personnel development in higher education. This research employed a descriptive qualitative approach with a case study design conducted at the Faculty of Education of a public university in Indonesia. Data were collected through document analysis, including job analysis, workload analysis, employee performance targets, and institutional performance evaluations. The findings indicate that TNA is able to identify competency gaps across administrative, technical, and managerial positions and supports data-informed decision making in training planning and institutional accountability. This study emphasizes the importance of TNA as a strategic instrument for human resource development in higher education.
References
Aguinis, H., & Kraiger, K. (2009). Benefits of training and development for individuals, teams, organizations, and society. Annual Review of Psychology, 60, 451–474. https://doi.org/10.1146/annurev.psych.60.110707.163505
Alsaadi, A., & Awashreh, R. (2025). Practical University Training Impact on Job Performance of Translation Graduates in Oman. Forum for Linguistic Studies, 7(2), 786–796. https://doi.org/10.30564/fls.v7i2.8306
Altuntaş, G., İnanç, Y., Bolelli, M., & Boz, C. (2026). Strategic Human Capital Development in Logistics: A Competency-Based Training Framework Using Fuzzy Best-Worst Method for Evidence-Based Workforce Planning. Human Resources Management and Services, 8(2). https://doi.org/10.18282/hrms5856
Arthur, W., Jr., Bennett, W., Jr., Edens, P. S., & Bell, S. T. (2003). Effectiveness of training in organizations: A meta-analysis of design and evaluation features. Journal of Applied Psychology, 88(2), 234–245. https://doi.org/10.1037/0021-9010.88.2.234
Baldwin, T. T., & Ford, J. K. (1988). Transfer of training: A review and directions for future research. Personnel Psychology, 41(1), 63–105. https://doi.org/10.1111/j.1744-6570.1988.tb00632.x
Bartholomew, J., Adams, K., & Louwen, C. (2025). Understanding the training need priorities of the Australian allied health workforce: a national survey. BMC Medical Education, 25(1). https://doi.org/10.1186/s12909-025-08141-3
Cotes, J., & Ugarte, S. M. (2021). A systemic and strategic approach for training needs analysis for the International Bank. Journal of Business Research, 127, 464–473. https://doi.org/10.1016/j.jbusres.2019.05.002
Darmani, A., & Behkamal, B. (2025). SkillBridge: A Job-Course Matching Framework Using Pre-Trained Language Models and Graph Representation. International Conference on Web Research, ICWR, 2025, 235–242. https://doi.org/10.1109/ICWR65219.2025.11006254
Goldstein, I. L., & Ford, J. K. (2002). Training in organizations: Needs assessment, development, and evaluation (4th ed.). Wadsworth.
Hayati, C., & Hanifah, H. (2023). Training Need Assessment: To Improve Mathematics Teacher Competencies In Elementary School & Madrasah Ibtidaiyah In Mojokerto City. Relacoes Internacionais No Mundo Atual, 3(41), 433–451. https://doi.org/10.21902/Revrima.v3i41.5841
Matlakala, H. N., et al. (2024). Administrative staff training needs and talent development at a health sciences university. South African Journal of Human Resource Management.
Noe, R. A. (2020). Employee training and development (8th ed.). McGraw-Hill Education.
Ngema, M. (2024). Development support groups’ contribution towards professional development of teachers through a training needs analysis. South African Journal of Education, 44. https://doi.org/10.15700/saje.v44ns1a2316
Nor, A. I. (2026). The role of training needs analysis in training effectiveness in public sector organizations. Multidisciplinary Reviews, 9(3). https://doi.org/10.31893/multirev.2026149
Paddit, I. A. (2022). Research training needs analysis of higher educational institutions. 1 International Journal of Educational Management.
Polat, E., Hopcan, S., & Fedeli, L. (2024). Designing and Developing Educational Mobile Application Training for Teacher Candidates for Innovative Pathways. In T. L. (Ed.), Communications in Computer and Information Science: Vol. 2130 CCIS (pp. 137–155). Springer Science and Business Media Deutschland GmbH. https://doi.org/10.1007/978-3-031-63235-8_9
Robbins, S. P., & Judge, T. A. (2018). Organizational behavior (18th ed.). Pearson.
Salas, E., Tannenbaum, S. I., Kraiger, K., & Smith-Jentsch, K. A. (2012). The science of training and development in organizations: What matters in practice. Psychological Science in the Public Interest, 13(2), 74–101. https://doi.org/10.1177/1529100612436661
Sedarmayanti. (2017). Manajemen sumber daya manusia. Refika Aditama.
Shannaq, B., Sriram, V. P., Alrawahi, S., Muniyanayaka, D. K., & Ali, O. (2025). AN AI AND NLP FRAMEWORK FOR EXTRACTING LEADERSHIP COMPETENCIES AND MAPPING PERSONALIZED TRAINING PATHS: A STRATEGIC APPROACH FOR HUMAN RESOURCE DEVELOPMENT. Bangladesh Journal of Multidisciplinary Scientific Research, 10(5), 1–11. https://doi.org/10.46281/xpyf604
Suhada, S., & Muafi, M. (2024). Training Needs Assessment for Operator Level Employees in Parking Management DKI Jakarta. In Studies in Systems, Decision and Control (Vol. 223, pp. 475–486). Springer Science and Business Media Deutschland GmbH. https://doi.org/10.1007/978-3-031-51997-0_40
Downloads
Published
Issue
Section
License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
