Strategic Educational Leadership: An Implementation of Balanced Scorecard Matrix in Private Madrasah Aliyah

• Amelia Nurusysyifa

  Indonesia University of Education

  Author

• Taufani Chusnul Kurniatun

  Indonesia University of Education

  Author

This study aims to describe the implementation of the Balanced Scorecard (BSC) as a framework for strategic leadership at MA Al-Inayah Bandung, an Islamic private school committed to nurturing faithful, intelligent, and ethical generations. The research employed a descriptive qualitative approach through interviews, questionnaires, observations, and document analysis. Data were analyzed using the four BSC perspectives: financial, customer, internal process, and learning and growth. Findings revealed that the principal’s leadership demonstrates a balance between financial effectiveness, service quality, process efficiency, and human resource development. The main challenge lies in the high dependence on government funds and low tuition collection, while parental satisfaction reached an average of 4.6 out of 5. Internal and learning-growth perspectives require stronger quality assurance and ICT-based teacher training. The study confirms that BSC serves as a strategic tool enabling school leaders to align vision, data, and institutional sustainability.

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