Simkah 4.0 From The Perspective of Tam: The Dilemma of Technology and Digital Pedagogy Integration for Office of Religious Affairs

Authors
  • Noormawati Noormawati

    Sekolah Tinggi Agama Islam Rasyidiyah Khalidiyah Amuntai

    Author

Keywords:
Digital Literacy, Digital Pedagogy, Office of Religious Affairs (KUA), SIMKAH 4.0, Technology Acceptance Model (TAM)
Abstract

Digital curriculum innovation within the scope of the Ministry of Religious Affairs in the Office of Religious Affairs (KUA) refers to a technology-based learning framework to improve the quality of public services in the religious field, including premarital counseling and digital literacy. This qualitative study analyzes the challenges of technology integration in the public education ecosystem through a case study of the acceptance of SIMKAH 4.0 (the Ministry of Religious Affairs' digital innovation) by Marriage Registrars (PPN) or Penghulu. This study uses the Technology Acceptance Model (TAM) framework, specifically Perceived Usefulness (PU) and Perceived Ease of Use (PEOU), to identify functional barriers that affect the educational role of Penghulu. The case study was conducted in Hulu Sungai Utara, South Kalimantan, through in-depth interviews. Informants were selected based on their willingness, good technical mastery of SIMKAH, and direct involvement in public service interactions. Interviews were conducted with the Head of the Sungai Tabukan OFFICE OF RELIGIOUS AFFAIRS and a staff at member Office Of Religious Affairs (KUA) Banua Lawas employees as key informants.  The findings show a dilemma of high SIMKAH PU integration (administrative efficiency) but low PEOU among senior staff and the public. Low public PEOU forced the Office Of Religious Affairs (KUA) to take over data input, which significantly eroded the Penghulu's time for Digital Pedagogy tasks (pre-marital guidance). The success of technology integration is highly dependent on the implementation of a systematic Digital Curriculum Model to bridge the literacy gap. The result is the formulation of a strategic Digital Curriculum Model for Office Of Religious Affairs (KUA) to ensure that SIMKAH 4.0 fully supports Educational Transformation in marriage services.

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Published
2026-03-30
Section
Articles